i. Explain how you conduct research Understanding User Needs Through Online Surveys Building on the strengths of our previous approach, we've refined our online survey to capture even richer data on user needs and preferences for the FitLink app. This revised survey incorporates a mix of quantitative and qualitative questions inspired by best practices in usability and user experience (UX) research. Quantitative Data: Navigation: Likert scale questions will gauge how easy it was to navigate through the app's interface (1 = Very Difficult, 5 = Very Easy). Difficulties: Multiple-choice questions will identify specific difficulties encountered while using the app, with an option for open-ended elaboration. Usability Rating: A single Likert scale question will capture users' overall rating of the app's usability (1 = Poor, 5 = Excellent). Clarity: Multiple-choice questions will assess whether instructions and labels were clear and under...
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